Frequently Asked Questions
How does the Cozy Calm Sensory Swing work?
The Cozy Calm Sensory Swing works by gently engaging your child’s vestibular (balance) and proprioceptive (body awareness) systems.
The soothing, cocoon-like motion helps calm the nervous system, reduce sensory overload, and create a deep sense of comfort and security - supporting emotional regulation and focus through natural movement.
Will this help my child feel calmer or sleep better?
Yes. The swing’s gentle movement helps relax the body and quiet the mind, reducing stress and overstimulation.
When children feel calm and secure, they’re better able to self-regulate, transition smoothly, and enjoy deeper, more restful sleep.
Where are you located?
We are based in Sydney, Australia, and proudly ship our products Australia-wide
How much does shipping cost?
Shipping is free on all orders to Australia.
Where can I use the Cozy Calm Sensory Swing?
The Cozy Calm Swing is compact and easy to install - perfect for bedrooms, playrooms, or even therapy spaces.
It can be set up indoors or outdoors and fits beautifully in homes of all sizes, including apartments.
Wherever it’s placed, it creates a cozy retreat for your child to unwind, play, and reset.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
Currently, we ship within Australia only. We’re working on expanding international shipping soon!
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive an email with your tracking number and link to follow your delivery progress in real time.